Returns & Refunds Policy

Last updated: 25 December 2025

This Returns & Refunds Policy applies to all purchases made through https://yumsdelights.co.uk and is operated by Yums Delights Ltd.

By placing an order with us, you confirm that you have read, understood, and agreed to this policy.

No Returns or Refunds – Final Sale Policy

All products sold by Yums Delights Ltd are perishable confectionery food items.

All sales are final. We do not offer returns, exchanges, or refunds under any circumstances.

Once an order has been placed and payment confirmed:

  • It cannot be cancelled

  • It cannot be returned

  • It cannot be refunded

Legal Basis for No Refunds

In accordance with the UK Consumer Contracts Regulations, perishable goods such as food items are exempt from the 14-day cooling-off period.

Due to hygiene, safety, and food handling regulations:

  • Returned food items cannot be resold

  • Refunds are not legally required for perishable goods

Damaged, Incorrect, or Missing Items

We take great care in packaging orders. However, we do not provide refunds or replacements, even in cases of:

  • Transit damage

  • Incorrect items

  • Missing items

By purchasing from Yums Delights Ltd, you accept this risk.

This policy is reflected in our pricing and product handling procedures.

Customer Responsibility

Customers are responsible for:

  • Providing accurate delivery information

  • Ensuring someone is available to receive the delivery

  • Storing products correctly upon receipt

We are not responsible for:

  • Courier delays

  • Heat damage after delivery

  • Incorrect storage by the customer

Allergies and Dietary Requirements

Our products may contain or come into contact with allergens including (but not limited to) nuts, dairy, gluten, soy, and eggs.

It is the customer’s responsibility to review all product information before purchase.
Yums Delights Ltd accepts no liability for allergic reactions.

Chargebacks and Payment Disputes

Unjustified chargebacks or payment disputes for completed and delivered orders may be challenged with evidence including:

  • Order confirmation

  • Delivery confirmation

  • Acceptance of this policy at checkout

Statutory Rights

This policy does not affect your statutory rights where they apply, however no statutory right to refunds exists for perishable food items once delivered.

Contact Information

If you have questions about this policy, please contact us at:

Email: contact@yumsdelights.co.uk
Website: https://yumsdelights.co.uk
Company: Yums Delights Ltd